OFFICIAL STATEMENT European Central Bank Press Releases

Listening to households: expectations, behaviour and monetary policy

What happened
Based on European Central Bank Press Releases · Sep 01, 2026

The European Central Bank highlights how household expectations shape economic decisions and monetary policy transmission, emphasizing the role of direct survey data in understanding inflation perceptions and behavior.

Listening to households: expectations, behaviour and monetary policy
European Central Bank Press Releases — European Central Bank
Key points
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Thank you, Michael, and thank you to ESMT for the invitation.
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It is a pleasure to be here for this inauguration and to speak about a topic to which Michael has made an outstanding contribution: how households form expectations and why those expectations matter for monetary policy.
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We track inflation, wages, consumption, credit and financial conditions.
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But none of these data fully tell us what households believe and how these beliefs feed into their economic and financial decisions, how uncertain they are, or why similar shocks produce different responses across population sub-groups and countries.

Monetary policy relies on forward-looking indicators, but traditional data like inflation and wages do not fully capture how households form expectations or why responses to shocks vary. The ECB’s Consumer Expectations Survey addresses this gap by directly measuring beliefs about inflation, income, and employment, which influence spending, saving, and borrowing decisions. This approach challenges the assumption of rational expectations and provides timely, population-representative insights into economic behavior. The survey’s findings help policymakers assess how households interpret shocks and update their beliefs, offering a clearer picture of aggregate economic dynamics.

Expectations data have become crucial for policy analysis, particularly during periods of uncertainty and geopolitical stress. Surveys reveal how households perceive the persistence of shocks, their impact on sentiment, and their willingness to spend or save. For example, geopolitical risks can weaken consumer confidence and spending intentions in the euro area. The ECB uses this evidence to refine projections, communicate uncertainty, and calibrate scenarios, ensuring policies account for household perceptions rather than relying solely on aggregate outcomes.

Household balance sheets and uncertainty also play significant roles in monetary policy transmission. Differences in housing tenure, mortgage contracts, and financial literacy lead to uneven effects from interest rate changes. Surveys show that mortgage repricing affects consumption with varying lags across groups and countries. Additionally, higher perceived macroeconomic uncertainty can reduce spending persistently, helping policymakers distinguish between temporary caution and broader demand weakness. These insights allow for a more accurate assessment of aggregate economic conditions.

Central bank communication directly influences household expectations, making it a key part of policy transmission. Research indicates that clear explanations of the inflation target and policy objectives can improve perceived credibility, especially among groups with lower financial literacy. The ECB integrates survey data with other sources, such as enterprise finance surveys, to compare household beliefs, firm conditions, and credit supply channels in near real time. This comprehensive approach ensures policies are informed by a fuller understanding of economic behavior.

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