"Total War: Shogun 2 Complete Edition has fallen short of both your expectations and our own standards", Sega say as they pull it from stores and restore the or
Sega and Creative Assembly will remove Total War: Shogun 2 - Complete Edition from sale after widespread criticism, including allegations of undisclosed AI upscaling, and reinstate the original version while investigating issues.
Total War: Shogun 2 – Complete Edition is being withdrawn from sale by Sega and Creative Assembly following extensive player complaints. The publishers acknowledged in a statement that the re-release failed to meet both player expectations and their own quality standards. They pledged to address the problems while restoring the original version as the purchasable option. Existing owners will retain access to the Complete Edition during the investigation.
The decision follows overwhelmingly negative reviews on Steam, where players raised multiple concerns about the Complete Edition. Among the criticisms, accusations surfaced that Sega and Creative Assembly used generative AI to upscale unit cards without proper disclosure. The companies did not confirm or deny these allegations in their statement but indicated potential revisions to the art or transparency measures upon re-release.
Sega and Creative Assembly confirmed they are collaborating with platform holders to remove the Complete Edition from storefronts. The original Shogun 2 will replace it temporarily while the issues are examined. Players who purchased the Complete Edition will still be able to access and play it from their libraries during the absence from sale.
The Complete Edition was launched on October 13th, replacing the original version in stores. Its removal marks the second time the original game was temporarily unavailable, having been pulled shortly after the Complete Edition’s release. Sega and Creative Assembly have not specified a timeline for the investigation or the reintroduction of the Complete Edition.