7 chatbot use cases for your business
A Zapier guide outlines seven practical chatbot applications for businesses, from customer support to lead qualification, highlighting integration with existing tools.
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A Zapier guide outlines seven practical chatbot applications for businesses, from customer support to lead qualification, highlighting integration with existing tools.
A Zapier blog post explains the distinction between generative AI, which creates content from prompts, and agentic AI, which autonomously completes multi-step tasks using external tools.
AI frameworks provide pre-built components to develop custom AI applications without coding from scratch, reducing costs and accelerating deployment across industries.
SK Telecom and Soonchunhyang University will apply the AI Edutech solution 'AI 그림일기' to the Ministry of Education’s '2026 Digital Newbie' program, supporting 4,200 students in Gangwon and Chungcheong regions.
Caltech will lead two U.S. Department of Energy-funded projects under the Genesis Mission to apply AI in chemical manufacturing and microbial research, aiming to accelerate scientific discovery through automation and...
Microsoft introduces MAI-Cyber-1-Flash integrated into MDASH, a multi-agent system for vulnerability detection and remediation, offering 50% cost savings while outperforming rivals on CyberGym benchmarks.
SNTUC’s Siow Shong Seng is integrating Microsoft 365 Copilot to automate tasks and support industrial relations officers, with 93% of staff now using the tool.
Samsung unveiled intelligent eyewear at Galaxy Unpacked July 2026, positioning AI glasses as the next mobile interface. The device integrates AI into daily life through natural interactions while prioritizing...
SK Telecom will provide its A.X K1 API to three AI startups under the government’s ‘2026 All Challenge AX-LLM’ program to develop real-world AI services by year-end, aiming to expand domestic AI ecosystem collaboration.
SK Telecom’s AI assistant Ediit introduces new features to simplify customer service calls and message management, including real-time captions, wait delegation, and task automation.
Google has expanded access to its AI assistant Gemini Spark and added Chrome integration to automate web tasks like booking flights or scheduling viewings, initially in the U.S. before broader rollout.
Healthcare leaders are advised to build a sustainable AI strategy by establishing unified data governance and operating models rather than rushing into uncoordinated pilots or tool purchases.
Microsoft reports that Microsoft 365 Copilot has reached 30 million paid seats, with quarterly net additions more than doubling, signaling a shift from AI as a tool to an active participant in enterprise workflows.
GitHub Copilot’s app now supports stacked sessions and pull requests, enabling sequential code updates in a single repository. A developer used the feature to modernize a decade-old codebase with React 15 and outdated...
Mexican entrepreneurs are applying AI skills from Microsoft’s Elevate program to address local challenges, with the initiative training 3.5 million people since September 2024 toward a 2027 goal of 5 million.
Google DeepMind has launched Gemini Robotics ER 2, a new model designed to serve as a high-level control system for robots, enabling real-time spatial reasoning, multi-step task planning, and multi-robot collaboration.
Google launched Gemini Robotics ER 2, a new model designed to serve as a high-level control system for robots, enabling real-time spatial reasoning, multi-step task planning, and multi-robot collaboration via the Gemini...
Amazon Web Services announced the availability of Google DeepMind’s Gemma 4 family of open-weight models on Amazon Bedrock in AWS GovCloud (US-West).
xAI’s Grok 4.3 reasoning-first model is now accessible on Amazon Bedrock within AWS GovCloud (US-West), expanding generative AI options for U.S. government and enterprise workloads.
Field service leaders invest heavily in AI to improve customer satisfaction and productivity, but workforce readiness and data fragmentation hinder ROI, according to Salesforce’s 2026 global survey of 2,317...
Hyundai Motor Group named Junghyun Kwon as Executive Vice President and Head of the Autonomous Driving Development Center to lead its autonomous mobility strategy.
AI integration connects artificial intelligence tools to existing business systems to automate tasks, improve decisions, and enhance workflows without requiring separate logins or complex setups.
AI email assistants are expanding beyond basic drafting to include sentiment analysis, task extraction, and automated workflows, with tools like Zapier integrating AI across email and other apps.
Enterprise AI integrates machine learning and agents to automate processes and analyze data at scale while meeting security and governance requirements across large organizations.
SK Telecom announced plans to build up to 15GW of AI data centers across South Korea by 2035, aiming to expand national AI infrastructure and attract global demand.
Microsoft reported a strong fourth quarter, with cloud revenue reaching $59.3 billion, up 27% year-over-year, driven by Azure and AI services. The company also returned $10.2 billion to shareholders through dividends...
Telecom finance teams face $40B in annual revenue leakage due to unbilled services, fraud, and errors. Databricks introduces Genie, an AI coworker that provides real-time, governed insights to help teams identify and...
Snowflake and Google Cloud announced bidirectional access to Apache Iceberg tables across catalogs, enabling zero-copy architecture for interoperable data platforms using open standards like the Iceberg REST Catalog.
Intel expands U.S. advanced packaging capabilities at its Rio Rancho, New Mexico facility, scaling multi-chip systems to 8x the industry standard and over 12x by 2028 to meet AI workload demands.
Google’s Gemini app for macOS now lets users control dictation, editing, and summarization with natural voice commands via a long-press of the Fn key.