The useful question is what changes for users, developers or buyers, and whether the announcement stays industry context or becomes something people can actually use.

Bentley Systems has published AI User Guidelines that regulate how subscribers may use its AI products and features. The guidelines apply alongside existing commercial agreements and include specific terms for AI product usage. Bentley encourages subscribers to share innovative AI-driven use cases through its co-innovation initiative to explore new applications in infrastructure workflows. Feedback on AI products can be submitted via email or support channels.

The guidelines prohibit certain uses of AI products, including allowing third parties to access Bentley systems through MCP servers without proper governance. Subscribers must apply the same risk-assessment and approval standards as they would for human users or other integrations. Bentley emphasizes that subscribers are responsible for ensuring their use of AI technology complies with applicable laws and safety standards.

AI product outputs, such as recommendations or suggestions, are generated using machine learning and artificial intelligence. Bentley explicitly states it has not verified the accuracy of these outputs and does not endorse or guarantee their reliability. The company disclaims any liability for errors, omissions, or consequences arising from subscriber use of the outputs.

Bentley invites subscribers to provide feedback on its AI products through multiple channels, including a report button, support teams, or direct email. The guidelines aim to foster responsible AI adoption while addressing legal, operational, and technical considerations for subscribers.