New VMDS features to improve company responses and application tracking

The Veterinary Medicines Directorate (VMD) has added a dedicated Company Response route in the Veterinary Medicines Digital Service (VMDS) to simplify how companies submit replies to validation queries, Lists of Questions (LOQs), and UK Public Assessment Report (UKPAR) comments. This new route allows applicants to respond directly within the relevant application, linking supporting documents visibly alongside submissions. The change aims to create a clearer audit trail and ensure all materials are correctly associated with the right application. Automated workflows are also introduced to speed up processing and confirm receipt of responses.

Enhancements to the VMDS dashboard now provide applicants with improved visibility of their application’s progress and status. Users can monitor updates more easily and access detailed information about each stage of their submission. The updated dashboard reduces the administrative burden by displaying real-time status changes without requiring manual follow-ups. These improvements are designed to help applicants track their submissions independently and plan subsequent actions accordingly.

The VMD states that the new features reduce the need for applicants to contact the agency for routine status updates, freeing up resources for both sides. The streamlined process is intended to improve consistency in how responses are handled and documented. By centralising responses and supporting materials, the VMDS aims to minimise errors and delays in application processing. The changes reflect ongoing efforts to modernise the UK’s veterinary medicine approval system.

Applicants experiencing technical difficulties with the new VMDS features are advised to report issues via the online technical service desk within the platform. The VMD has provided clear guidance on how to access support and resolve common problems. This ensures that any disruptions are addressed promptly, maintaining the efficiency of the updated system. The service desk is integrated into VMDS to offer immediate assistance for users navigating the new workflows.