The useful question is what changes for users, developers or buyers, and whether the announcement stays industry context or becomes something people can actually use.

Relay.app announced its shutdown, with free accounts ending on August 15, 2026, and paid plans on September 14. Users must export their workflows, agents, and tables before these dates. Relay provides a workspace export tool that generates a ZIP file containing workflow structures, run logs, and screenshots. The export process can take up to 24 hours, and users receive an emailed link that expires in 48 hours.

To preserve workflow details, users should download the workspace ZIP file from Relay’s dashboard under Workspace settings. Each workflow folder includes JSON files describing triggers, steps, and logic in Relay’s internal format. While these files cannot be directly imported into other tools, they include build prompts that describe workflows in plain language. Users can also save screenshots of workflows and export run data as CSV or JSON for troubleshooting or records.

Zapier offers a streamlined migration path, including an additional 25,000 steps and 10,000 AI credits for former Relay users. Users can rebuild workflows in Zapier using Copilot, an AI assistant that maps Relay’s triggers and actions to Zapier equivalents. Copilot supports two build modes: Auto-build for simple workflows and Ask as you build for complex logic, allowing users to review each step before finalizing.

After rebuilding a workflow in Zapier, users should test it with real data and compare outputs to Relay’s run history. Authentication for connected apps and confirmation of field mappings are required. While alternatives like n8n and Make are available, Zapier emphasizes its ease of transition, particularly for users leveraging its AI tools and extensive app integrations.