Microsoft and the Public Library Association expand free AI literacy training

Microsoft and the Public Library Association, a division of the American Library Association, announced a new initiative to provide no-cost AI literacy and skills training for public library workers and their patrons. The program aims to build practical skills, critical awareness, and judgment for safe and appropriate AI use, pairing Microsoft’s resources with PLA’s national network of expert practitioners. It includes expanded training materials, a Community of Practice for peer learning, and free webinars to support library staff in guiding community members.

The initiative reflects Microsoft’s broader commitment to invest in local training through its Community-First AI Infrastructure initiative, announced earlier this year. It builds on existing programs like Microsoft Elevate, which supports nearly one million nonprofits and education systems globally with technology, training, grants, and discounts. The library program is designed to complement other efforts, such as small business accelerator programs and AI safety standards for schools.

Training under the initiative will help library workers and patrons understand how AI works, evaluate risks, protect personal information, and critically assess AI-generated claims and sources. The program emphasizes responsible AI use, including considerations around safety and bias, and supports library workers in making informed decisions about when and how to use AI tools in their communities.

This effort is part of Microsoft’s ongoing work to strengthen local institutions as entry points for AI learning and opportunity. It aligns with the company’s principle that responsible AI adoption requires more than technology—it demands time, training, trusted connections, and clear guardrails for educators, nonprofit leaders, and community workers.