‘Warranty and care’ Menu Simplifies Device Care for New Foldables
Samsung’s new Warranty and care menu in One UI 9 consolidates warranty checks, diagnostics, repair bookings, and support for Galaxy devices in one Settings location.
Samsung has introduced a Warranty and care menu in One UI 9 for Galaxy Z foldables, allowing users to view warranty status and Samsung Care+ coverage for all Galaxy devices linked to their Samsung account. The feature centralizes warranty information, repair booking, diagnostics, and support access directly within Settings, eliminating the need to navigate multiple screens or contact support separately. Users can check remaining warranty periods, eligibility for Samsung Care+, and enrollment options from a single hub. The menu is designed to simplify device management across the Galaxy ecosystem, including phones, watches, buds, and tablets.
The Diagnostics tool within Warranty and care performs automated checks on battery health, charging functionality, sensors, touch response, and connectivity to identify issues. If a problem is detected, the system suggests solutions or directs users to request a repair. Bixby integration allows users to ask questions about device issues and receive step-by-step guidance without leaving the menu. For example, users can inquire about battery drain and receive troubleshooting steps. This feature aims to provide immediate, on-screen assistance for common concerns.
Repair services are streamlined through the Warranty and care menu, enabling users to book appointments at Samsung-authorized service centers without making phone calls. All repairs are handled by certified technicians using genuine parts. For users unable to visit a center, remote support is available to resolve issues directly on the device. The menu also displays estimated repair costs for major parts, alongside Samsung Care+ pricing, allowing users to compare options and decide on additional coverage.
Warranty and care consolidates device care services to help users maintain their Galaxy devices and preserve their value over time. Features may vary by region, and warranty information is only available for devices registered to a Samsung account. Samsung Care+ eligibility and terms depend on regional availability, with potential deductibles applying. For travel, users can contact local customer service centers to confirm Samsung Care+ availability in their destination country.