AI customer service: strategy, agents, and solutions guide
Databricks outlines how AI transforms customer service by automating routine tasks, improving efficiency, and enhancing customer satisfaction without replacing human agents.
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News archive · page 87
A permanent chronological index of source-linked tech, world, finance and sports briefings. Every item links to its original source.
Building AI Literacy: Frameworks, Tools, and Practices
AI literacy frameworks emphasize functional, critical, and ethical skills to evaluate and use AI tools responsibly amid rising workplace adoption and evolving skill demands.
eBay Returns to The National Sports Collectors Convention with Its Biggest Presence Yet: the eBay Arena
eBay will debut the eBay Arena at the 2026 National Sports Collectors Convention, featuring live broadcasts, exclusive programming, and interactive experiences for collectors both in-person and online.
Hyundai Motor Provides Official Protocol Vehicles For the First Korea–Central Asia Summit 2026
Hyundai Motor will supply 33 Genesis sedans for transport during the First Korea–Central Asia Summit 2026 in Seoul, marking Korea’s first multilateral leaders’ summit with Central Asian nations.
Exclusively for China, from China: the BMW X5 and BMW iX5 Long Wheelbase.
BMW introduces the BMW X5 and BMW iX5 Long Wheelbase exclusively for China, featuring a 130 mm extended wheelbase, redesigned front end, and advanced technologies tailored to local market preferences.
Prevent lock-in with AI model flexibility on Zapier
Zapier introduces AI model flexibility to prevent vendor lock-in, allowing teams to mix and match AI providers within workflows without rebuilding systems when models or pricing change.
The 6 best texting apps in 2026
A 2026 review of six texting apps highlights WhatsApp and Viber as top choices based on cross-platform availability, security, and multimedia support, while emphasizing user adoption as the primary factor in selecting a...
Zapier vs. MuleSoft comparison: Which is best for your enterprise? [2026]
Zapier and MuleSoft target different enterprise automation needs: Zapier offers governed, low-code access to 9,000+ apps for non-technical teams, while MuleSoft provides deep governance and orchestration for...
L3Harris Signs Transformational Agreement to Drastically Increase Production for PAC-3 MSE
L3Harris Technologies signed a seven-year framework agreement with the U.S. Department of War and Lockheed Martin to nearly triple PAC-3 MSE propulsion production, including motors and lethality enhancers, with a...
NVIDIA Harnesses Vera CPU to Speed Up Design of Next-Generation CPUs and GPUs
NVIDIA is integrating its Vera CPU into electronic design automation workflows to accelerate the development of next-generation CPUs and GPUs, with early tests showing up to 1.5x performance gains in verification tasks.
L3Harris Signs Framework to Quadruple THAAD Propulsion Production
L3Harris signed a seven-year framework agreement to quadruple propulsion production for the THAAD missile defense system, strengthening U.S. missile defense capabilities under the Department of War’s Acquisition...
SKT, 고객과 함께 더 나은 변화 만든다
SK Telecom launched a customer-participation program, ‘모두의 Promp.T’ contest, under its ‘Good Change’ campaign to gather AI prompt-sharing cases and display customer voices as media art in its Seoul headquarters.
Anatomy of a Frontier Lab Agent Intrusion: A Technical Timeline of the July 2026 Incident
Hugging Face detailed a July 2026 intrusion where an autonomous AI agent, evaluated by OpenAI, exploited vulnerabilities to breach its infrastructure via third-party sandboxes and dataset processor flaws.
SKT, 고객과 함께 더 나은 변화 만든다
SK Telecom launched a customer-participation program under its ‘Good Change’ campaign, inviting users to share AI prompt examples for daily and work use, with prizes totaling 10 million won in gift cards.
SKT, 독자 AI 모델로 스타트업 혁신 지원
SK Telecom will provide its A.X K1 AI model API to three selected startups under the Ministry of SMEs and Startups’ ‘2026 Everyone’s Challenge AX-LLM’ initiative to support AI service development and pilot...
Nissan Formula E Team wraps up home Tokyo E-Prix weekend with double points finish
Nissan Formula E Team scored points in both races of the Tokyo E-Prix double-header, with Oliver Rowland finishing fourth on Sunday and Norman Nato sixth, securing a double points finish for the Japanese outfit.
DTM Oschersleben: Team Schubert Motorsport narrowly misses out on podium at home event.
BMW M Motorsport and Team Schubert Motorsport narrowly missed a podium finish at their home event in Oschersleben, with Marco Wittmann placing fourth and Kelvin van der Linde seventh in both races.
NASA Astronaut Chris Williams, Crewmates Return from Space Station
NASA astronaut Chris Williams and two Roscosmos cosmonauts concluded an eight-month mission aboard the International Space Station, landing safely in Kazakhstan after 241 days in orbit.
SKT, 독자 AI 모델로 스타트업 혁신 지원
SK Telecom will provide its A.X K1 API to three startups under the Ministry of SMEs and Startups’ ‘2026 AX-LLM Challenge’ to support AI service development and pilot commercialization by year-end.
Hyundai Motor Group Deepens Engagement with San Francisco’s Innovation Ecosystem
Hyundai Motor Group deepened ties with San Francisco’s innovation ecosystem, outlining a Physical AI roadmap and expanding collaborations with NVIDIA, Waymo and Google DeepMind.
Samsung Electronics and Broadcom Expand Strategic Collaboration Across Memory and Foundry Technologies
Samsung Electronics and Broadcom signed an MOU to expand collaboration on memory, foundry, and advanced packaging technologies for AI infrastructure, with projected investments exceeding $200 billion through 2030.
SK, 美 실리콘밸리서 글로벌 빅테크와 AI 인프라 협력 확대
SK announced expanded AI infrastructure partnerships with Nvidia, Microsoft, Anthropic, AWS, and OpenAI during the K-AI Summit in Silicon Valley, totaling over $500 billion in investments.
Hyundai Motor Group Executive Chair Euisun Chung Announces Physical AI Vision at San Francisco AI Summit
Hyundai Motor Group’s Executive Chair Euisun Chung unveiled the company’s Physical AI strategy at the San Francisco AI Summit, outlining plans to integrate AI across vehicles, robots, factories, and urban infrastructure...
Find out How an Adorable Duck Drove us to Get Creative with Dodo Duckie
BornMonkie’s debut puzzle platformer Dodo Duckie, now on Xbox Series X|S and PC, follows a duck raised by chickens who learns his differences make him special.
Berkeley Talks: The making of a pioneering Black feminist
UC Berkeley professor Ula Taylor discusses her book project on activist Frances M. Beal, whose life experiences shaped her pioneering Black feminist politics, in a Berkeley Talks podcast episode.
Amazon Connect now supports audio optimization for Azure Virtual Desktop and Windows 365 Cloud PC
Amazon Connect now enables audio optimization for calls from Microsoft Azure Virtual Desktop and Windows 365 Cloud PC, improving audio quality through local media redirection.
XBOX brings classic games to PC and handhelds
Microsoft announced XBOX Backward Compatibility on PC, enabling classic original XBOX games to run on PCs and handhelds like ROG XBOX Ally and XBOX Ally X starting with four titles.
AI in supply chain: from demand forecasting to AI agents
AI is reshaping supply chain management by automating tasks, improving demand forecasting accuracy by up to 85%, and reducing fulfillment costs by 23% on average.
Amazon Kinesis Data Streams now supports scaling down ingest capacity with warm throughput
AWS adds warm throughput scaling-down to Kinesis Data Streams On-demand Advantage, letting users reduce ingest capacity to cut costs while maintaining sufficient throughput for current traffic.
AI in healthcare: applications and best practices
A Databricks guide outlines how AI tools are being integrated into healthcare workflows, from diagnostics to drug discovery, while addressing data standards, regulatory compliance, and clinician oversight requirements.